Asset 4THE BRIDGEWAY DIFFERENCE

Delivering greater choice, flexibility and robust capabilities to administrators,
TPAs and funds of all size for over 45 years

Serving millions of members across the United States and Canada, our customers, representing a wide variety of labor trades and industries, are supported by Bridgeway’s industry-leading, BASYS and ISSI technology platforms designed to serve the full range of multiemployer market needs

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Benefits Processing Suites
Benefits Processing Suites
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Self-Service Web Portals
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Secure Cloud Hosting
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Year End Tax Services
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SaaS Programs
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Workflow Automation
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Communication Tools
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Reporting & Analytics
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Compliance Tools
Benefits Processing Suites
Robust CRM Interface
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ECM Integration API
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Phone Integration API
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45

Dedicated to the union multi-employer market for more than 45 years
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380

More than 380 subject matter experts with average tenure of 6+ years
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Highest customer retention in the industry for more than 20 years!
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350

350+ installations across North America ranging from 500 to 150,000 participants

How We Work
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Bridgeway is committed to making decisions in the best interest of our customer success and for the continued health and longevity of the organization that comes from strictly adhering to systematic, secure, and sustainable practices to doing business.

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SYSTEMATIC

Assuring Repeatable and Consistent Outcomes

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SECURE

Safeguarding Environments and Fostering Trust

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SUSTAINABLE

Planning for Dependable Growth and Longevity

A COMMITMENT TO REGULATORY COMPLIANCE

Customers trust Bridgeway to help them maintain regulatory compliance and avoid costly penalties

Monitoring and communicating about changes to regulations that affect our customers

Assessing the potential impact to customers' Bridgeway benefit technology systems

Providing detailed explanations of regulations and our proposed compliance solutions

Encouraging customer comments and input on proposed solutions

Implementing software releases to keep Bridgeway systems in compliance with new regulations

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A CUSTOMER FOCUSED APPROACH

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Our Voice of the Customer program is essential for getting insight into customer preferences, and collecting, analyzing, and responding to input to guide the product roadmap and improve the customer experience.

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An annual informative and collaborative Users Group Conference where customers gather to learn about their Bridgeway software and network with other customers. Click here to learn what happened at the 2024 UGC.

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A dynamic e-learning platform with on-demand training and certifications, Bridgeway University features robust educational modules that demonstrate the power of our benefits administration systems

Meet with a Bridgeway Sales Consultant Today!